Private Practice

Selecting the Right CPT Codes in Therapy Practice

Selecting the Right CPT Codes in Therapy Practice
Ashley Symons

Ashley Symons

Ashley is a member of the GLPG Provider Growth team and a contributor to the Notepad.

Choosing the correct CPT codes is an essential part of running a smooth and compliant practice. While it can feel administrative, accurate coding directly impacts reimbursement, documentation, and how your services are understood by payers.

For many therapists, the challenge is not knowing what codes exist, but knowing which one best reflects the work done in session.

Below is a practical guide to help you make more confident, consistent coding decisions.

Start With the Most Common Psychotherapy Codes

Most outpatient therapy sessions fall into a small group of CPT codes based on time and service type:

  • 90834 – 38 to 52 minutes (standard 45-minute session)
  • 90837 – 53 minutes or more (60-minute session)
  • 90832 – 16 to 37 minutes (shorter session)

For many clinicians, the primary decision is between 90834 and 90837.

Key point: Coding should reflect the actual time spent providing psychotherapy, not the scheduled length of the session.

Know What Counts as “Time”

CPT coding is based on face-to-face (or synchronous telehealth) time spent delivering psychotherapy.

This includes:

  • Active therapeutic work with the client
  • Time spent in session addressing clinical concerns

It does not include:

  • Documentation after the session
  • Scheduling or administrative tasks
  • Time the client is not present

If a session runs 50 minutes, it typically falls under 90834, not 90837. To bill 90837, you generally need 53 minutes or more of psychotherapy time.

Understand When to Use Add-On Codes

In some cases, your work goes beyond standard psychotherapy. That is where add-on codes come in.

One of the most common:

  • 90785 (Interactive Complexity)
    Used when there are communication challenges, such as:

    • Involvement of a third party (parent, guardian, interpreter)
    • High emotional intensity or reactivity
    • Difficulty engaging the client

Important: This code must be used alongside a primary psychotherapy code, not on its own.

Use add-ons thoughtfully and only when documentation clearly supports their necessity.

Differentiate Between Therapy Types

Certain services require different codes altogether:

  • 90846 – Family therapy without the patient present
  • 90847 – Family therapy with the patient present
  • 90853 – Group therapy

It is important to match the code to who is present in session and the structure of the service, not just the topic being discussed.

CPT Coding for Couples Therapy

Couples therapy is typically billed using family therapy codes, even though the term “couples” is not used in CPT language.

  • 90847 – Family psychotherapy with patient present (most common for couples sessions)
  • 90846 – Family psychotherapy without the identified patient present

In most cases, couples sessions are billed as 90847, as long as one partner is designated as the identified patient.

It is important to note that some insurance plans require documentation of medical necessity tied to the identified patient, even when both partners are participating.

Avoid Common Coding Pitfalls

Even experienced clinicians can fall into patterns that lead to inaccurate coding.

Watch for:

  • Defaulting to one code for every session without checking time
  • Rounding up session length to meet a higher code threshold
  • Using 90837 without consistent documentation of time
  • Applying add-on codes without clear clinical justification

Consistency matters, but accuracy matters more.

Let Documentation Support the CPT Code

Your documentation should clearly support the CPT code you select.

At a minimum, include:

  • Total session time
  • Type of service provided
  • Clinical focus or interventions used

If you are billing a higher-level code or add-on, your notes should reflect why that level of service was appropriate.

Stay Aware of Payer Expectations

While CPT codes are standardized, insurance company expectations can vary.

Some payers:

  • Scrutinize frequent use of 90837
  • Require additional documentation for certain codes
  • Have specific rules for telehealth or add-ons

Staying informed about payer trends can help prevent denials or audits.

When in Doubt, Keep It Simple and Accurate

It can be tempting to overthink coding decisions, especially when balancing clinical work with administrative demands.

A helpful guiding question is:

“Which code most accurately reflects what I actually did in this session?”

Not:

  • Which code reimburses more
  • Which code I usually use
  • Which code is easiest

Accurate coding supports ethical practice, reduces risk, and ensures your work is represented clearly.

Final Thoughts

Selecting the right CPT code is not about memorizing every option. It is about matching your clinical work to the code that best represents it.

With a clear understanding of time thresholds, service types, and documentation expectations, coding becomes more straightforward and less stressful.

Like many parts of private practice, it improves with consistency, awareness, and a willingness to adjust when needed.

Ashley Symons

Ashley Symons

Ashley is a member of the GLPG Provider Growth team and a contributor to the Notepad. Outside of working with clinicians, she enjoys playing tennis and going on walks with her two pugs, Eloise and Gus.

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